Frequently Asked Questions

What are your opening hours?

Overnight accommodation is available 7 days a week.

Daycare is open Tuesday to Friday.

Drop off times between:

7:30am - 8.30am

9.30am - 10.00am

Pick up times between:

2.30pm - 3.00pm

4.00pm - 5.30pm

If you require daycare on the weekend or need an out of hours check-in/check-out please ask.

What do I need to bring for my dog?

Food:
You can bring the food your dog normally eats (important if you dog is on a special diet or is allergic to certain foods) or we can provide a high quality dry food with various toppings (chicken breast, sardines, mince for example).

If you have any treats you’d like them to have or teeth cleaning treats we will do our best to give them to your dog but it may be given as part of their meals rather than a separate treat through the day.

Medication:
If your dog is on any medications or they may need a medication if symptoms appear, please provide it at drop off with their name and dosage. We are happy to continue whatever medication they need.

Beds:
We have plenty of beds but if you’d like your dog to have the bed they usually sleep in or a special blanket you’re more than welcome to bring it for them.

Collars, Leads and Harnesses:
Please bring whatever collars, leads and harnesses you normally use. We will al

Toys:
We prefer you don’t bring toys as they sometimes get lost. We have toys for the dogs to play with.

Where do the dogs sleep? Are they in kennels or crates?

We have a purpose built ‘dog loungeroom’ which the dogs have access to all the time. Often the dogs sleep in our house, in our living area, if that’s where they settle the best. We have had owners supply crates and we are happy to put them to bed in their crate, but unless the dog is crate trained we dont use them. We dont have any kennels and all dogs sleep inside. We are a home based business and the dogs are treated as part of the family.

Do the dogs get walked each day?

Yes! Every day the dogs leave our yard and either go for a lead walk around our neighbourhood, a beach visit, the oval or a trip to our new private dog park! Tired dogs are happy and settled dogs!